Terms and Conditions of Online Sales


Information About Us

www.budhaveg.com is a website (the “Website”) operated by 360 Foodsensmosis Group Pte. Ltd. (“3FG”, “we” or “us”). We are registered in the Republic of Singapore (Company Registration No. 201400486D). You may contact us by email at hello@budhaveg.com.

  1. Basis of Contract
    1. 1.1 Our contract. These terms and conditions (Terms) apply to the order by you through the Website and supply of any food packages and/or any such items listed on our Website (“Goods and/or Services”) by us to you (Contract). They apply to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by law, trade custom, practice or course of dealing.

    2. 1.2 Entire agreement. The Contract is the entire agreement between you and us in relation to its subject matter. You acknowledge that you have not relied on any statement, promise or representation or assurance or warranty that is not set out in the Contract.

    3. 1.3 Placing your order. Please follow the onscreen prompts to place your order. You may only submit an order using the method set out on the Website. Each order is an offer by you to buy the Goods and/or Services specified in the order subject to these Terms.

    4. 1.4 Correcting input errors. Our order process allows you to check and amend any errors before submitting your order to us. Please check the order carefully before confirming it. You are responsible for ensuring that your order is complete and accurate.

    5. 1.5 Acknowledging receipt of your order. After you place your order, you will receive an email from us acknowledging that we have received it, but please note that this does not mean that your order has been accepted.

    6. 1.6 Accepting your order. Our acceptance of your order takes place when we send a confirmation email with an order number and order summary to you to accept it (Order Confirmation), at which point and on which date (Commencement Date) the Contract between you and us will come into existence. The Contract will relate only to those Goods and/or Services confirmed in the Order Confirmation.

    7. 1.7 If we cannot process your order. If we are unable to supply you with the Goods and/or Services for any reason, we will not process your order. If you have already paid for the Goods and/or Services, we will refund you the full amount.

  2. Cancellation and Refund Policy
    1. Any request to cancel the Contract must be submitted by email within 48 hours of your receipt of the Order Confirmation sent by 3FG and any such request shall be assessed and considered on a case-by-case basis by 3FG. There shall no cancellation unless otherwise permitted by 3FG and/or where there has been delivery of the Goods and/or Services performed.

  3. Goods and Services
    1. 3.1 Descriptions and illustrations. Any descriptions or illustrations on our site are published for the sole purpose of giving an approximate idea of the Goods and/or Services described in them. They will not form part of the Contract or have any contractual force.

    2. 3.2 Compliance with specification.Subject to our right to amend the specification below, we will supply the Goods and/or Services to you in accordance with the specification for the same appearing on our Website at the date of your order unless otherwise stated on our Website.

    3. 3.3 Changes to specification.We reserve the right to amend the specification of the Goods and/or Services if required by any applicable statutory or regulatory requirement or if the amendment will not materially affect the nature or quality of the Goods and/or Services, and we will notify you in advance of any such amendment.

    4. 3.4 Time for performance. We will use all reasonable endeavours to meet any performance times specified in the Order Confirmation, but any such times are estimates only and failure to deliver the Goods and/or perform the Services by such times shall not give you the right to terminate the Contract.

  4. Customer’s Responsibilities
    1. 4.1 It is your responsibility to ensure that:
      1. the terms of your order are complete and accurate;
      2. you cooperate with us in all matters relating to the Goods and/or Services; and
      3. you provide us with such information and materials we may reasonably require in order to supply the Goods and/or Services, and ensure that such information is complete and accurate in all material respects.
    2. 4.2 If our ability to deliver the Goods and/or perform the Services is prevented or delayed by any failure by you to fulfil any obligation listed in above (Your Default):
      1. we will be entitled to suspend performance of the Services until you remedy Your Default, and to rely on Your Default to relieve us from the performance of the Services, in each case to the extent Your Default prevents or delays performance of the Services. In certain circumstances Your Default may entitle us to terminate the Contract;
      2. we will not be responsible for any costs or losses you sustain or incur arising directly or indirectly from our failure or delay to perform the Services; and
      3. it will be your responsibility to reimburse us on written demand for any costs or losses we sustain or incur arising directly or indirectly from Your Default.

    3. 4.3 For all food delivery orders, you acknowledge that any food delivered is best consumed within one (1) hour from delivery. In the event that delivery is attempted during your delivery slot and not collected by you or your representative, we shall leave your order at the delivery address stated.

  5. Charges
    1. 5.1 In consideration of us providing the Goods and/or Services you must pay our charges (Charges) in accordance with this clause.

    2. 5.2 The Charges are the prices quoted on our Website at the time you submit your order.

    3. 5.3 If you wish to change the Goods and/or scope of the Services after we accept your order, and we agree to such change, we will modify the Charges accordingly.

    4. 5.4 We take all reasonable care to ensure that the prices stated for the Goods and/or Services are correct at the time when the relevant information was entered into the system.

    5. 5.5 Our Charges may change from time to time, but changes will not affect any order you have already placed.

    6. 5.6 Our Charges are exclusive of Goods and Services Tax (GST). Where GST is payable in respect of some or all of the Services you must pay us such additional amounts in respect of GST, at the applicable rate, at the same time as you pay the Charges.

  6. Payment
    1. Payment for the Services is in advance and upon submission of your order to us. We will take your full payment upon acceptance of your order. You can pay for the Services via Paypal.

  7. Data use and Privacy
    1. We will collect, use and disclose any personal information in accordance with our Privacy Policy, the terms of which are incorporated into this Contract.

  8. Termination
    1. Without limiting any of our other rights, we may suspend the delivery of the Goods and/or performance of the Services, or terminate the Contract with immediate effect by giving written notice to you if you fail to pay any amount due under the Contract for payment.

  9. Force Majeure
    1. 9.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Contract that is caused by any act or event beyond our reasonable control (Force Majeure Event).

    2. 9.2 If a Force Majeure Event takes place that affects the performance of our obligations under the Contract:
      1. we will contact you as soon as reasonably possible to notify you; and
      2. our obligations under the Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Force Majeure Event. We will arrange a new date for delivery of the Goods and/or performance of the Services with you after the Force Majeure Event is over.

    3. 9.3 We may, during the continuance of any Force Majeure Event for more than 30 days, terminate the Contract in accordance with the rights set out in the Contract.

    4. 9.4 You may cancel the Contract affected by Force Majeure Event which has continued for more than 30 days. To cancel, please contact us. If you opt to cancel we will refund the price you have paid, less the charges reasonably and actually incurred us by in preparation and/or delivery of the Goods and/or performing the Services up to the date of the occurrence of the Force Majeure Event.

  10. Notices
    1. 10.1 When we refer to “in writing” in these Terms, this includes email.

    2. 10.2 Any notice or other communication given by one of us to the other under or in connection with the Contract must be in writing and be delivered personally, sent by registered post to the registered office address (if a company) or residential address (if individual), or email.

    3. 10.3 Any notice shall be deemed to have been received:
      1. if sent by hand or post, at the time the notice is left at the proper address, or
      2. If sent by email, at the time of transmission of the said email.<

  11. General
    1. 11.1 Assignment and Transfer
      1. We may assign or transfer our rights and obligations under the Contract to another entity but will always notify you in writing or by posting on our Website if this happens.
      2. You may only assign or transfer your rights or your obligations under the Contract to another person if we agree in writing.

    2. 11.2 Variation. Any variation of the Contract only has effect if it is in writing and signed by you and us (or our respective authorised representatives).

    3. 11.3 Waiver. If we do not insist that you perform any of your obligations under the Contract, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you or that you do not have to comply with those obligations. If we do waive any rights, we will only do so in writing, and that will not mean that we will automatically waive any right related to any later default by you.

    4. 11.4 Severance. Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them is unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

    5. 11.5 Third party rights.The Contract is between you and us. No other person has any rights to enforce any of its terms.

    6. 11.6 Prevailing Language. These Terms were drafted in English and Chinese. In the case of any discrepancies between the languages, the Terms as drafted in the English language shall prevail.

    7. 11.7 Dispute Resolution. The courts of the Republic of Singapore shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with the Contract including any question regarding the existence, validity or termination of the Contract as well as any non-contractual disputes or claims.

    8. 11.8 Governing law and jurisdiction. The Contract shall be governed by Singapore law without regard to principles of conflicts of laws.